Regenexx Privacy Policy

Effective date: October 1, 2026
Last updated: October 1, 2026

Regenexx values your privacy. This Privacy Policy explains how we collect, use, share, protect, and retain information when you visit our websites or interact with our services.

This Privacy Policy applies to regenexx.com and regenexxbenefits.com. Our employer and broker website, regenexxcorporate.com, and our physician recruitment website, regenexxforphysicians.com, are covered by a separate privacy policy.

By using our websites, you agree to the practices described in this Privacy Policy.

1. Information We Collect

On some pages of our websites, you may make requests, register to receive materials, or provide information for follow-up from Regenexx.

The types of personal information we may collect include:

Name
Address
Email address
Phone number
Information relating to a physical problem or condition you are experiencing

After your initial submission, we may request additional medical or health-related information through phone conversations or secure forms to better evaluate your inquiry.

We also automatically collect certain technical information when you visit our websites, including:

IP address
Browser type
Device information
Pages visited
Referring websites

This information may be collected using cookies, tags, analytics tools, or similar technologies.

2. How We Use Information

We use the information you provide in the following ways:

Form Submissions

When a visitor submits a form, we use the information to:

Follow up regarding your inquiry
Answer questions about Regenexx
Connect you with a licensed Regenexx provider in your area

By completing a form, you authorize Regenexx to contact you regarding your inquiry.

The health-related information you provide through our websites (such as descriptions of physical conditions or areas of concern) is collected solely for the purpose of evaluating your inquiry and connecting you with a licensed Regenexx provider. Regenexx operates these websites as lead generation and informational platforms and is not a healthcare provider. Information submitted here is not used to provide medical treatment or medical advice. Once you are connected with a licensed Regenexx physician, that provider’s own privacy practices and applicable regulations, including HIPAA where applicable, will govern your patient relationship with them.

SMS/Text Messaging

If you opt in to receive text messages, Regenexx representatives may contact you via SMS regarding:

Appointment scheduling
Follow-up information
General informational messages about Regenexx

You may opt out of SMS messages at any time by replying STOP.

Email Communications

If you request information or subscribe to updates, you may receive emails from Regenexx, including:

Educational materials
News or updates
Informational communications related to your inquiry

You may unsubscribe from marketing emails at any time using the link included in those emails.

Website Analytics

We use cookies and analytics tools to:

Understand how visitors interact with our websites
Improve site functionality and user experience

3. Sharing of Information

Regenexx does not sell, rent, or trade personal information to third parties, and does not share personal information with third parties for targeted advertising.

We may share information only in the following circumstances:

With physicians within the licensed Regenexx network
With service providers that assist us in operating our websites or communications systems, such as analytics, call tracking, and live chat providers
When required by law, regulation, or legal process
To protect the rights, safety, or security of Regenexx or others

All service providers are required to maintain the confidentiality and security of personal information.

4. Data Retention

Regenexx retains personal information submitted through our websites for as long as necessary, up to two years, to fulfill the purposes outlined in this Privacy Policy, including responding to inquiries, maintaining business records, and complying with legal or regulatory obligations.

Information may be kept longer only where a longer period is required by law.

Information may be retained to:

Maintain internal business records
Provide ongoing support or communication related to services
Comply with legal, regulatory, and compliance obligations
Support security, fraud prevention, and operational integrity

Where feasible, we may anonymize or aggregate information for analytical or operational purposes.

You may request deletion of your information at any time. See Your Privacy Rights below.

5. Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, Regenexx maintains administrative, technical, and physical safeguards designed to protect the information collected through our websites.

These safeguards include:

Secure systems and infrastructure
Access controls
Encrypted connections where appropriate
Internal policies governing information handling

While we take reasonable precautions, no method of internet transmission or electronic storage is completely secure.

6. Cookies and Tracking Technologies

Our websites use cookies and similar technologies, including tags and scripts, to analyze site traffic and improve site performance. We do not use advertising cookies or pixels on these websites.

You can review and change your cookie preferences at any time using the Cookie Settings link on our websites. You may also configure your browser to block or delete cookies; however, some website features may not function properly without them.

7. Your Privacy Rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of the personal information we hold about you. To make a request, contact us using the information in the Contact Us section below. We will not discriminate against you for exercising these rights. We may need to verify your identity before completing your request.

8. Third-Party Links

Our websites may contain links to external websites. Regenexx is not responsible for the privacy practices or content of those websites.

We encourage users to review the privacy policies of any third-party sites they visit.

9. Changes to This Privacy Policy

Regenexx may update this Privacy Policy periodically to reflect changes in technology, regulatory requirements, or operational practices.

Updates will be posted on this page with a revised effective date. Continued use of our websites constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our information practices, or want to make a privacy request, please contact us:

Regenexx
6151 Thornton Avenue, Suite 400
Des Moines, IA 50321
Email us using the Contact Us Form
Phone: 888-525-3005